Written by: Kim Kunaawathy
Communication is often a battle at the workplace. Too much or too little will cause work flow disruption. Effective workplace communication is essential in building good relationships and completing critical tasks. Communication, by definition, means the imparting or exchanging of information by speaking, writing, or using some other medium.
According to an article, one of the characteristics of a high-performance culture is effective communication at the workplace. Good communication is critical to achievement and satisfaction in all aspects of life. Companies rated communication skills twice as essential as management skills in a survey. Improving communication begins at the top in order to achieve company objectives.
It’s important to identify the style of communication your organization uses.
Let’s look at some communication styles that are common in workplaces.
Direct Communicator: People who communicate in a straightforward manner want simple and actionable information that is free of “fluff.” They want to get to the point immediately and expect others to do the same. People with this communication style are considered to be offensive or assertive in their interactions with others.
Analytical Communicator: Plans, procedures, and planning are the subject of an analytical communication style. People that communicate analytically obsess about information. Functional Communicator is another name for Analytical Communicators. Their personality traits have a dislike of improvising or going with the breeze. They are often characterized as people who do not want to improvise or go with the flow.
Collaborative Communicator: A Collaborative Communication Style focuses on involving others rather than only working alone. It is a place where everyone’s opinion is respected and appreciated. Collaborative communicators usually think of other people’s perspective or feedback in a conversation.
The goal of developing effective communication skills is to reduce uncertainty, foster a healthy work community, and foster responsibility. By incorporating these skills into the workforce, you will build a safe and productive work climate. Here are few tips to help you become a better communicator.
Listening skills: To be a good communicator, you must first be a good listener. Being able to listen well is important for being an effective communicator. All will be considered, and their views will be taken into account. If you have excellent listening skills, you are likely to be a good communicator as well.
Feedback: Feedback can be a strong motivator for employees and can help them do well overall. It’s a great way to encourage open communication at the workplace. Whether it’s achieved verbally or by a questionnaire survey, the individual giving the feedback wants to feel that they’ve been heard (or received) and that their feedback is valuable.
Meetings: Organize a weekly meeting to check in on the progress of your employees. Meetings are an excellent way to keep track of workflow, any unexpected disputes, schedule updates, and staff well-being. This way, you are aware of any problems and the status of their jobs. You could always organize a one-on-one meeting weekly so that everyone feels heard and seen.
Positive attitude: If you’re still optimistic, you’ll believe that things can be done and challenges can be fixed. You feel happier when you look for the positive of life and find it. That’s a much easier way to live than being the one who constantly dismisses new ideas. When things do go wrong, having a good outlook will help you cope with them even better.
Communication abilities are not something that can be learned immediately. It needs time and practice to get there. As long as you understand that strong communication skills contribute to a safe working atmosphere, you are on the right track.